Inbound Patient Billing & Support Specialist

World Travel & Connect; Melbourne (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Hourly pay + bonus potential

Annual reviews

Paid time off

401K match 50% up to 6%

Health insurance

Dental insurance

Life insurance

Vision insurance

Short-term disability

Tuition reimbursement

Professional development assistance

Job summary

Medical Data Systems in Melbourne, FL is seeking a Customer Service Representative to handle inbound calls from patients, resolve hospital balances, and answer account questions. The position emphasizes accuracy, empathy, and adherence to regulatory guidelines.

You will be trained through our program to become a successful CSR. The role offers an hourly base pay of $15.00 plus bonus, with a comprehensive benefits package and opportunities for growth within the organization.

Qualifications

• High school diploma or equivalent.
• Regular and reliable attendance — essential job function.
• Self-motivated, goal oriented, detail oriented; able to make decisions.

Responsibilities

• Handle inbound calls from patients to resolve hospital balances.
• Answer patient account questions and assist in setting up payment plans.
• Adhere to FDCPA and HIPAA regulations and company procedures.

Skills

Attentive Listening

Strong Communication

Problem Solving

Self-Motivated

Education

High School Diploma

Job description

Medical Data Systems in Melbourne, FL is seeking a Customer Service Representative to handle inbound calls from patients, resolve hospital balances, and answer account questions. The position emphasizes accuracy, empathy, and adherence to regulatory guidelines.

You will be trained through our program to become a successful CSR. The role offers an hourly base pay of $15.00 plus bonus, with a comprehensive benefits package and opportunities for growth within the organization.