Patient Accounts Specialist - Bonus-Driven CSR

World Travel & Connect; Melbourne (FL); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental insurance

Life Insurance

Vision Insurance

Short-term Disability

Tuition Reimbursement

Professional Development

401K match

Paid time off

Annual reviews

Job summary

Medical Data Systems in Melbourne, FL seeks a Customer Service - Patient Accounts representative to help patients resolve hospital balances, discuss accounts with guarantors, take payments and negotiate plans. The role requires a high school diploma, reliability and an assertive, problem-solving mindset.

Remote work is not offered; base pay is $15/hour with uncapped bonus potential. We offer paid time off, 401K match, health/dental/life/vision insurance, tuition reimbursement and professional

Qualifications

• High school diploma or equivalent is required.
• Regular and reliable attendance is essential.
• Self-motivated, goal-oriented and detail-oriented.
• Assertive and decisive in approach.
• Excellent negotiating and persuasive abilities.

Responsibilities

• Answer calls from patients and help resolve hospital balances.
• Answer account questions and take payments.
• Negotiate payment plans when necessary.
• Discuss patient accounts with guarantors.

Skills

Communication skills

Negotiation

Attendance

Detail orientation

Assertiveness

Education

High school diploma or equivalent

Job description

Medical Data Systems in Melbourne, FL seeks a Customer Service - Patient Accounts representative to help patients resolve hospital balances, discuss accounts with guarantors, take payments and negotiate plans. The role requires a high school diploma, reliability and an assertive, problem-solving mindset.

Remote work is not offered; base pay is $15/hour with uncapped bonus potential. We offer paid time off, 401K match, health/dental/life/vision insurance, tuition reimbursement and professional