On-Site Patient Accounts CSR with Growth & Bonuses

Medical Data Systems; Melbourne (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Hourly base pay

Uncapped bonus potential

Paid Time Off

401K match

Health insurance

Dental insurance

Life insurance

Vision

Short-term disability

Tuition Reimbursement

Professional Development

Job summary

Medical Data Systems is seeking a customer service representative to handle patient accounts in Melbourne, FL. This role involves speaking with patients and guarantors to resolve balances, discuss payment options, and process payments. Training is provided; remote work is not available.

We offer base hourly pay with uncapped bonus potential, paid time off, 401K match, and a comprehensive benefits package including health, dental, life, and vision coverage.

Qualifications

• High school diploma or equivalent is required.
• Excellent negotiating and persuading skills are essential.
• Detail orientation and self-motivation help achieve daily goals.

Responsibilities

• Answer patient account questions and resolve balances over the phone.
• Take payments and negotiate payment plans when necessary.
• Speak with guarantors to discuss accounts and options.

Skills

Negotiation skills

Persuasion skills

Detail oriented

Self-motivated

Education

High school diploma or equivalent

Tools

PC and Internet

Job description

Medical Data Systems is seeking a customer service representative to handle patient accounts in Melbourne, FL. This role involves speaking with patients and guarantors to resolve balances, discuss payment options, and process payments. Training is provided; remote work is not available.

We offer base hourly pay with uncapped bonus potential, paid time off, 401K match, and a comprehensive benefits package including health, dental, life, and vision coverage.