Inbound Operations Supervisor – Dock & KPI Leader

Central Transport; Providence (RI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

401k

PTO

Medical/Dental Insurance

Flexible Spending Account

Life Insurance

Job summary

Central Transport is seeking an experienced operations supervisor for our Lincoln, RI terminal. You will oversee inbound dock operations, manage up to 15 drivers, and ensure safe, efficient loading and unloading while meeting KPI targets.

Ideal candidates have leadership experience in transportation or cross-docking, strong communication skills, and a solid tech aptitude to drive process improvements in a fast-paced, safety-conscious environment.

Qualifications

• Experience in transportation, cross docking, or shipping/receiving (LTL preferred).
• Demonstrated leadership qualities.
• Commitment to delivering excellent customer service.
• Strong aptitude for technology.
• Able to multi-task while remaining detail oriented.
• Excellent written and verbal communication skills.
• An Associate's or Bachelor's degree preferred.

Responsibilities

• Oversee inbound operations for your designated section of the terminal dock.
• Manage forklift traffic, loading/unloading of palletized freight.
• Manage up to 15 local LTL drivers and dock personnel to meet production schedule.
• Ensure proper load of carriers by monitoring cube and weight of trailers.
• Provide leadership to drivers, dock workers, and dock hand.
• Monitor dock production and KPI goals.
• Monitor hours and overtime.
• Maintain a safe work environment compliant with safety standards.
• Support company operational model compliance.
• Promote a culture of excellence in service to customers.

Skills

Leadership

Customer service orientation

Communication skills

Technology aptitude

Multi-tasking

Attention to detail

Transportation/logistics experience

Education

Associate or Bachelor's degree preferred

Job description

Central Transport is seeking an experienced operations supervisor for our Lincoln, RI terminal. You will oversee inbound dock operations, manage up to 15 drivers, and ensure safe, efficient loading and unloading while meeting KPI targets.

Ideal candidates have leadership experience in transportation or cross-docking, strong communication skills, and a solid tech aptitude to drive process improvements in a fast-paced, safety-conscious environment.