Inbound Operations Lead: Guest-First, Fast-Paced

Target; Levittown (NY); On-site; USD 36,000 - 61,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid time off

Paid holidays

Paid vacation

Job summary

Target is hiring an Inbound Operations Team Leader to oversee daily store operations and lead a team of hourly colleagues in delivering a guest-first experience. You will coach staff, monitor metrics, and ensure accuracy and efficiency across inbound processes.

Ideal candidates demonstrate strong leadership, a passion for guest service, and the ability to plan workload to meet sales goals while maintaining safety and compliance in a fast-paced retail setting.

Qualifications

• Guest service fundamentals and experience building a guest-first culture on your team.
• Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies.
• Planning department(s) daily/weekly workload to support business priorities and deliver sales goals.
• Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensures every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations.
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution.

Skills

Guest service

Retail fundamentals

Workload planning

Team leadership

Education

High school degree or equivalent

Job description

Target is hiring an Inbound Operations Team Leader to oversee daily store operations and lead a team of hourly colleagues in delivering a guest-first experience. You will coach staff, monitor metrics, and ensure accuracy and efficiency across inbound processes.

Ideal candidates demonstrate strong leadership, a passion for guest service, and the ability to plan workload to meet sales goals while maintaining safety and compliance in a fast-paced retail setting.