Inbound Operations Lead — Drive Guest Experience

Target; South Portland (ME); On-site; USD 33,000 - 55,000; Full time

Job summary

Target is hiring for an Inbound Operations Team Leader in South Portland, ME. You will lead a team of hourly associates, ensure guest experience commitments are met, and manage daily workloads to achieve department and store goals.

The role requires high school completion and strong leadership, with a focus on safety, process discipline, and helping guests shop easily and efficiently.

Qualifications

• Guest service mindset and guest experience focus.
• Experience leading hourly team members and developing talent.
• Ability to plan daily/weekly workloads to meet goals.
• Strong communication and coaching skills to drive performance.

Responsibilities

• Deliver on Target’s guest experience commitments and store standards.
• Lead and develop GM team members, assigning tasks and monitoring performance.
• Monitor area metrics and implement improvements to drive sales and efficiency.
• Coordinate workload planning to ensure areas are guest-ready at store opening.
• Support safety, security, and loss prevention practices throughout the shift.

Skills

Guest service

Team leadership

Workload planning

Training and coaching

Education

High school diploma or equivalent

Job description

Target is hiring for an Inbound Operations Team Leader in South Portland, ME. You will lead a team of hourly associates, ensure guest experience commitments are met, and manage daily workloads to achieve department and store goals.

The role requires high school completion and strong leadership, with a focus on safety, process discipline, and helping guests shop easily and efficiently.