Inbound Operations Lead — Guest Experience Focus

Target Corp; Miami (FL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid sick leave

Paid national holidays

Paid vacation

Job summary

Target Corp in Miami is hiring an Inbound Operations Team Leader to guide the inbound team, ensure product availability, and drive guest satisfaction. You will oversee daily tasks, monitor metrics, and coach associates to maintain efficient, accurate operations.

The role requires a high school diploma or equivalent, a willingness to work a variable schedule, and strong teamwork and communication skills. Target offers a comprehensive benefits package and opportunities for growth.

Qualifications

• High school degree or equivalent required.
• Age 18 or older.
• Retail experience preferred but not required.
• Ability to lead and hold others accountable.
• Willingness to learn and adapt to technology needs.
• Work independently and as part of a team.

Responsibilities

• Lead and hold team members accountable, ensuring guest experience commitments.
• Review area guest, financial, and team metrics to identify gaps and drive improvement.
• Plan daily/weekly workload to support business priorities and sales goals.
• Coordinate tasks for hourly team members and ensure safe, efficient operations.
• Provide coaching and feedback to team members to foster growth and performance.

Skills

Leadership

Team management

Guest service

Communication

Education

High school diploma or equivalent

Job description

Target Corp in Miami is hiring an Inbound Operations Team Leader to guide the inbound team, ensure product availability, and drive guest satisfaction. You will oversee daily tasks, monitor metrics, and coach associates to maintain efficient, accurate operations.

The role requires a high school diploma or equivalent, a willingness to work a variable schedule, and strong teamwork and communication skills. Target offers a comprehensive benefits package and opportunities for growth.