Inbound Operations Lead: Guest Experience & Efficiency

Target; Rogers (AR); On-site; USD 30,000 - 51,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discount

Job summary

Target is hiring an Inbound Operations Team Leader in Rogers, AR. This role focuses on delivering a guest-first experience while managing daily inbound processes, ensuring products are stocked and ready for guests, and guiding hourly team members to meet sales and service goals.

The position requires a high school degree, strong teamwork, and the ability to lead a fast-paced retail team. Training and development opportunities are available as part of Target’s robust benefits program.

Qualifications

• Guest service fundamentals and experience building a guest-first culture on your team.
• Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies.
• Planning department(s) daily/weekly workload to support business priorities and deliver sales goals.
• Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.

Skills

Guest service

Retail basics

Workload planning

Team leadership

Education

High school degree

Job description

Target is hiring an Inbound Operations Team Leader in Rogers, AR. This role focuses on delivering a guest-first experience while managing daily inbound processes, ensuring products are stocked and ready for guests, and guiding hourly team members to meet sales and service goals.

The position requires a high school degree, strong teamwork, and the ability to lead a fast-paced retail team. Training and development opportunities are available as part of Target’s robust benefits program.