Inbound Operations Team Leader ( Overnight shifts)

Target; Alhambra (CA); On-site; USD 34,000 - 58,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid sick leave

Paid holidays

Paid vacation

Job summary

Target is seeking an Inbound Operations Team Leader in California to oversee inbound processes, lead a team of hourly teammates, and ensure product availability and proper signing on the sales floor.

The role emphasizes guest experience, efficiency, safety, and inclusivity, with responsibilities spanning planning, coaching, and performance feedback. Target offers comprehensive benefits and growth opportunities.

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly visit.
• Ensure every team member is trained and consistently delivers Target’s guest experience commitments.
• Review area metrics to identify gaps and drive improvements and sales outcomes.
• Plan daily/weekly workload to meet department and store goals.
• Lead and develop team members through onboarding, coaching and feedback.

Job description

The starting pay range for this position per hour is $24.75 - $26.75. The full pay range for this position per hour is $24.75 - $42.05

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.

• Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT GENERAL MERCHANDISE

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product merchandised and available, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.

The Inbound team are experts at unloading trailer deliveries and preparing the merchandise to be stocked on the sales floor.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of an Inbound Operations Team Leader can provide you with the skills and experience of:

• Guest service fundamentals and experience building a guest-first culture on your team
• Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Planning department(s) daily/weekly workload to support business priorities and deliver sales goals
• Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent

As an Inbound Operations Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
• Ensures every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience
• Understanding sales goals and plans, and executing daily/weekly workload to deliver department and store sales goals and guest engagement
• Leading and sharing expertise in operations, freshness, accuracy and efficiency
• With guidance from your direct leader, establish clear goals and expectations and hold team members accountable to expectations
• With the guidance of your direct leader, utilize your workload planning tools to complete all scheduled workload ensuring areas are guest ready at store open
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader
• Assess all GM backroom, sales floor areas and review reporting to identify gaps and develop a plan to resolve any issues identified
• Enable a consistent experience for our guests by ensuring product is available for purchase
• Assist your direct leader in leading and following up on organizational and operational change
• With guidance and assistance from your direct leader, build a team of GM Experts from initial selection through onboarding and learning. Develop team members through ongoing training and direction by giving direction and providing feedback when validating work completion
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, hold