Inbound Healthcare Support Specialist — Onsite Tempe

TEKsystems; Gilbert (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Health Spending Account

Transit benefits

Employee Assistance Program

Time Off/Leave

Job summary

TEKsystems is seeking an Inbound Healthcare Customer Service Representative to join our on-site team in Gilbert, AZ. You will handle inbound calls, answer questions on prior authorizations, and enter information with high attention to detail.

This contract-to-hire role offers a pay of $21 per hour, with benefits included, and requires at least 1 year of customer service experience in a call center or office setting. Availability Monday-Sunday between 5am-10pm on 8-hour shifts is required.

Qualifications

• 1+ year of customer service in a call center or office setting.
• Handling inbound calls and follow-up calls.
• Entering information accurately.
• Ability to use multiple systems to track information.

Responsibilities

• Handle inbound calls and some follow up calls.
• Answer calls and questions on prior authorization, general questions and some confidential information
• Great customer service with high level attention to detail.
• Entering information accurately.
• Utilize multiple systems and programs to track information and update communication with customers

Skills

Customer Service

Call Center Experience

Data Entry

Attention to detail

Job description

TEKsystems is seeking an Inbound Healthcare Customer Service Representative to join our on-site team in Gilbert, AZ. You will handle inbound calls, answer questions on prior authorizations, and enter information with high attention to detail.

This contract-to-hire role offers a pay of $21 per hour, with benefits included, and requires at least 1 year of customer service experience in a call center or office setting. Availability Monday-Sunday between 5am-10pm on 8-hour shifts is required.