Inbound Healthcare Support Rep - Onsite (Tempe)

TEKsystems; Chandler (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan - Pre-tax and R

Life Insurance (Voluntary)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick)

Job summary

TEKsystems in Tempe, AZ is hiring an inbound healthcare customer service representative to handle calls, provide information on prior authorization, and support patients with sensitive data. This 100% on-site role requires strong attention to detail and reliable communication across multiple systems.

Contract-to-hire with an 8-hour shift, Monday through Sunday availability between 5 AM and 10 PM; pay is $21 per hour, with overtime at $31.50.

Qualifications

• 1+ year of Customer Service in Call Center or Office Setting.

Responsibilities

• Handling inbound calls and some follow up calls
• Answers calls and questions on prior authorization, general questions and some confidential information
• Great customer service with high level attention to detail.
• Entering information accurately
• Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.
• Utilize multiple systems and programs to track information and update communication with customers

Skills

Customer Service

Job description

TEKsystems in Tempe, AZ is hiring an inbound healthcare customer service representative to handle calls, provide information on prior authorization, and support patients with sensitive data. This 100% on-site role requires strong attention to detail and reliable communication across multiple systems.

Contract-to-hire with an 8-hour shift, Monday through Sunday availability between 5 AM and 10 PM; pay is $21 per hour, with overtime at $31.50.