Onsite Inbound Healthcare CSR — Tempe

TEKsystems; Mesa (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan – Pre‑tax and/R

Life Insurance

Job summary

TEKsystems is hiring an Inbound Healthcare Customer Service Rep in Tempe, AZ, working on-site. The role handles inbound calls, assists with prior authorization questions, and requires 1+ year in a call center or office setting. Pay is $21/hour with overtime at $31.50, with benefits including medical, dental, and 401(k).

The position is contract to hire, based in Mesa, AZ, with shifts Mon-Sun 5 AM–10 PM and a fully onsite workplace. Applicants will be evaluated by resume and test scores.

Qualifications

• 1+ year of Customer Service in Call Center or Office Setting.

Responsibilities

• Handling inbound calls and some follow up calls
• Answers calls and questions on prior authorization, general questions and some confidential information
• Great customer service with high level attention to detail
• Entering information accurately
• Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity
• Utilize multiple systems and programs to track information and update communication with customers

Skills

Customer Service

Job description

TEKsystems is hiring an Inbound Healthcare Customer Service Rep in Tempe, AZ, working on-site. The role handles inbound calls, assists with prior authorization questions, and requires 1+ year in a call center or office setting. Pay is $21/hour with overtime at $31.50, with benefits including medical, dental, and 401(k).

The position is contract to hire, based in Mesa, AZ, with shifts Mon-Sun 5 AM–10 PM and a fully onsite workplace. Applicants will be evaluated by resume and test scores.