Healthcare Inbound CSR — Onsite Mesa, Detail‑Oriented

TEKsystems; Mesa (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability

Health Spending Account

Transportation benefits

PTO / Vacation or Sick Leave

Job summary

TEKsystems is seeking a Customer Service Representative for a fully onsite role in Mesa, AZ. You will handle inbound calls, answer questions on prior authorization, and perform accurate data entry across multiple systems while maintaining high quality and attention to detail.

The position is contract-to-hire, with a pay rate of $21.00 per hour. Requirements include at least 1 year of call center experience in the last 2–3 years, typing at least 30 wpm, and solid computer skills.

Qualifications

• At least 1 year of high-volume call center experience in the last 2–3 years.
• Typing at least 30 wpm.
• Strong computer knowledge and data entry skills.
• No jumpy resumes and stable recent employment.

Responsibilities

• Handle inbound calls and some follow-up calls with accuracy.
• Answer questions on prior authorizations and general inquiries.
• Enter information accurately using multiple systems and maintain quality standards.

Skills

Customer service

Call center

Computer literacy

Job description

TEKsystems is seeking a Customer Service Representative for a fully onsite role in Mesa, AZ. You will handle inbound calls, answer questions on prior authorization, and perform accurate data entry across multiple systems while maintaining high quality and attention to detail.

The position is contract-to-hire, with a pay rate of $21.00 per hour. Requirements include at least 1 year of call center experience in the last 2–3 years, typing at least 30 wpm, and solid computer skills.