Inbound Customer Support - Training, Growth & Benefits

MCI Careers; Wichita (KS); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Paid Training

Job summary

MCI Careers is actively seeking Customer Service Representatives in Wichita, Kansas. This role supports inbound customer service for some of the biggest brands, providing an excellent opportunity for those looking to jumpstart their careers with comprehensive training.

The ideal candidate thrives in a fast-paced environment, possesses strong organizational skills, and exhibits a customer-oriented mindset. Benefits include paid time off, health coverage, and various incentives.

Qualifications

• Must be 18 years of age or older.
• Basic knowledge of Microsoft Office Suite.
• Excellent interpersonal skills to build relationships.

Responsibilities

• Handle inbound and outbound contacts in a courteous manner.
• Resolve customer issues while documenting claims.
• Maintain regular attendance and punctuality.

Skills

Excellent organizational skills

Written communication skills

Oral communication skills

Customer service orientation

Problem-solving skills

Multi-tasking ability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI Careers is actively seeking Customer Service Representatives in Wichita, Kansas. This role supports inbound customer service for some of the biggest brands, providing an excellent opportunity for those looking to jumpstart their careers with comprehensive training.

The ideal candidate thrives in a fast-paced environment, possesses strong organizational skills, and exhibits a customer-oriented mindset. Benefits include paid time off, health coverage, and various incentives.