Inbound Sales Specialist — Training, Growth & Perks

MCI Careers; Killeen (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Paid Training

Fun, Engaging Work Environment

Job summary

MCI Careers is looking for Inbound Sales Representatives in Killeen, Texas, to support various projects for renowned brands. This role involves answering inbound calls, upselling, and providing product information. Candidates should be driven and positive, thriving in a fast-paced environment.

Responsibilities include handling customer interactions proficiently, utilizing knowledge bases, and resolving issues while ensuring top-notch customer satisfaction. The position offers a competitive compensation package and various benefits.

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance and punctuality.
• Ability to multi-task, stay focused, and self-manage.

Responsibilities

• Handle inbound and outbound contacts courteously and professionally.
• Utilize knowledge base to answer customer questions and sell products.
• Understand customer needs and resolve issues.

Skills

Excellent organizational skills

Written communication skills

Oral communication skills

Customer service orientation

Problem-solving skills

Conflict resolution skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Careers is looking for Inbound Sales Representatives in Killeen, Texas, to support various projects for renowned brands. This role involves answering inbound calls, upselling, and providing product information. Candidates should be driven and positive, thriving in a fast-paced environment.

Responsibilities include handling customer interactions proficiently, utilizing knowledge bases, and resolving issues while ensuring top-notch customer satisfaction. The position offers a competitive compensation package and various benefits.