Inbound Customer Support Specialist - Tolling

MCI; Dallas (TX); Vor Ort; USD 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Full health benefits

Incentives & Rewards

Career Growth

Zusammenfassung

A fast-growing tech-enabled services company in Dallas is looking for entry-level Customer Service Representatives. In this role, you will manage inbound inquiries and assist customers with service-related questions. Strong communication and organizational skills are essential. Prior experience is not mandatory but is a plus. The position offers paid training, multiple advancement opportunities, and full benefits, including medical insurance and paid time off.

Qualifikationen

• Must be 18 years of age or older.
• Fluent in English (written and spoken).
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with good attendance.

Aufgaben

• Handle inbound and outbound customer contacts professionally.
• Resolve customer issues and document claims accurately.
• Follow scripts, policies, and procedures as required.

Kenntnisse

Excellent communication skills

Customer service orientation

Organizational skills

Multi-tasking

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office Suite

Jobbeschreibung

A fast-growing tech-enabled services company in Dallas is looking for entry-level Customer Service Representatives. In this role, you will manage inbound inquiries and assist customers with service-related questions. Strong communication and organizational skills are essential. Prior experience is not mandatory but is a plus. The position offers paid training, multiple advancement opportunities, and full benefits, including medical insurance and paid time off.