Inbound Customer Support Specialist - Tolling

MCI; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Full health benefits

Incentives & Rewards

Career Growth

Job summary

A fast-growing tech-enabled services company in Dallas is looking for entry-level Customer Service Representatives. In this role, you will manage inbound inquiries and assist customers with service-related questions. Strong communication and organizational skills are essential. Prior experience is not mandatory but is a plus. The position offers paid training, multiple advancement opportunities, and full benefits, including medical insurance and paid time off.

Qualifications

• Must be 18 years of age or older.
• Fluent in English (written and spoken).
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with good attendance.

Responsibilities

• Handle inbound and outbound customer contacts professionally.
• Resolve customer issues and document claims accurately.
• Follow scripts, policies, and procedures as required.

Skills

Excellent communication skills

Customer service orientation

Organizational skills

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

A fast-growing tech-enabled services company in Dallas is looking for entry-level Customer Service Representatives. In this role, you will manage inbound inquiries and assist customers with service-related questions. Strong communication and organizational skills are essential. Prior experience is not mandatory but is a plus. The position offers paid training, multiple advancement opportunities, and full benefits, including medical insurance and paid time off.