In-Store Customer Care Specialist

Platinum Coastal Group; Dallas (TX); On-site; USD 27,552 - 34,440; Full time

Job summary

A customer service-focused company in Dallas, Texas is seeking an Entry Level Customer Service Representative. This on-site role involves ensuring customer satisfaction by resolving inquiries and providing product knowledge. Ideal candidates should possess a high school diploma, strong communication skills, and previous customer service experience is preferred. This position is crucial for creating a positive customer experience and contributing to a team environment.

Qualifications

• Previous customer service or client-facing experience is advantageous.
• Strong oral and written communication skills are necessary.
• Comfortable working in a fast-paced environment.

Responsibilities

• Handle customer inquiries in store.
• Provide accurate information on products and services to assist customers.
• Resolve customer complaints and issues in a timely manner.

Skills

strong communication skills

customer service

problem-solving skills

time management skills

interpersonal skills

analytical skills

multitasking and prioritization

customer satisfaction

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

customer service software

CRM systems

Job description

A customer service-focused company in Dallas, Texas is seeking an Entry Level Customer Service Representative. This on-site role involves ensuring customer satisfaction by resolving inquiries and providing product knowledge. Ideal candidates should possess a high school diploma, strong communication skills, and previous customer service experience is preferred. This position is crucial for creating a positive customer experience and contributing to a team environment.