Entry-Level Customer Service & Sales Support Specialist

FreshPoint, Inc.; Dallas (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A major food service provider in Dallas is seeking an entry-level Customer Service Representative to provide vital support to sales colleagues and assist customers. You will handle inquiries, resolve concerns, and develop product knowledge to enhance client relationships. Candidates should possess strong communication skills, problem-solving abilities, and basic computer proficiency. This full-time role offers an opportunity to thrive in a dynamic environment and grow within the company.

Qualifications

• 1 year prior foodservice sales coordination or customer support experience preferred.
• Previous call center experience is a plus.

Responsibilities

• Handles administrative duties like key pick-up requests and customer onboarding.
• Answers general incoming phone calls and addresses customer needs.
• Develops understanding of products and services to support customers.
• Participates in ongoing training to enhance performance.

Skills

Strong verbal and written communication skills

Ability to work in a fast-paced environment

Problem-solving proficiency

Attention to detail

Resilience in handling changing priorities

Basic computer skills

Proactive in contributing to personal growth

Education

High school diploma or equivalent

Job description

A major food service provider in Dallas is seeking an entry-level Customer Service Representative to provide vital support to sales colleagues and assist customers. You will handle inquiries, resolve concerns, and develop product knowledge to enhance client relationships. Candidates should possess strong communication skills, problem-solving abilities, and basic computer proficiency. This full-time role offers an opportunity to thrive in a dynamic environment and grow within the company.