Inbound Call Center Specialist — Customer Care & Scheduling

Slade Glass Co; Colorado Springs (CO); Presencial; USD 35.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Supportive family environment

Opportunity for career growth

Descripción de la vacante

A family-owned glass installation company is seeking a dedicated Customer Service Representative to support daily operations and enhance client satisfaction. This role includes assisting customers through various communication channels, managing orders, and ensuring effective team coordination. The ideal candidate will possess excellent communication skills and a background in customer service. Join a company that values integrity, respect, and teamwork while growing your career in a supportive environment.

Formación

• Experience in customer service or a related administrative role preferred.
• Ability to stay calm under pressure while managing tasks.
• Self-starter with a positive, team-oriented attitude.

Responsabilidades

• Assist customers with appointments and inquiries via phone, email, and in-person.
• Track and manage orders ensuring timely delivery.
• Enter customer information and order details accurately.

Conocimientos

Proficiency in Microsoft Office

Strong organizational skills

Excellent written and oral communication

Ability to multitask and prioritize

Educación

High school diploma or equivalent

Associate's degree or higher

Descripción del empleo

A family-owned glass installation company is seeking a dedicated Customer Service Representative to support daily operations and enhance client satisfaction. This role includes assisting customers through various communication channels, managing orders, and ensuring effective team coordination. The ideal candidate will possess excellent communication skills and a background in customer service. Join a company that values integrity, respect, and teamwork while growing your career in a supportive environment.