Remote Call Center Pro — Sales & Service Specialist

Driven Brands Inc.; United States; Remote; USD 22,041 - 39,950; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) company match

Same day pay via myFlexPay

Paid time off

Job summary

Driven Brands Inc. through Auto Glass Now is seeking Customer Service Representatives/Sales Support Specialists to join our growing team.

This remote role supports customers in the Eastern time zone, handling calls, estimates, quotes, and bookings with a focus on accuracy and service excellence. The position invites both experienced and entry-level applicants, offers competitive pay, and includes benefits such as health plans, 401(k), and same-day pay options.

Qualifications

• Must have a sales background for the experienced pay.
• Must have a positive attitude and customer service experience.
• Must have basic computer skills.
• Must have strong communication skills.
• Bilingual (Spanish) proficiency is a plus.
• Prior phone or call center experience is a plus.
• Home Internet access required.
• Open availability including holidays and weekends (OT pay).
• Comfortable working in a fast-paced environment.

Responsibilities

• Make every customer excited to use Auto Glass Now.
• Create estimates, price quotes, and invoices for glass needs.
• Answer phones and return customer calls.
• Provide excellent customer service.
• Pay attention to detail in all tasks.
• Ensure accuracy when booking all appointments.

Skills

Sales background

Customer service

Basic computer skills

Strong communication

Bilingual (Spanish)

Phone/call center experience

Home Internet

Open availability

Fast-paced environment

Job description

Driven Brands Inc. through Auto Glass Now is seeking Customer Service Representatives/Sales Support Specialists to join our growing team.

This remote role supports customers in the Eastern time zone, handling calls, estimates, quotes, and bookings with a focus on accuracy and service excellence. The position invites both experienced and entry-level applicants, offers competitive pay, and includes benefits such as health plans, 401(k), and same-day pay options.