Inside Sales & Customer Service Specialist

Glass Doctor; Elko (NV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Benefits package varies by location

Paid Holidays, Whole Life Insurance, S

Job summary

Glass Doctor is a full-service glass facility with a family atmosphere. We value growth and opportunity for our team as we provide competitive wages and opportunities to learn, teach, lead, or follow.

The Inside Sales and Customer Service Representative role focuses on sales generation and compassionate customer support. Responsibilities include meeting sales goals, handling customer calls, and processing orders while addressing inquiries and complaints.

Qualifications

• Prior experience in the auto and/or flat glass industry is a plus.
• Computer literate with working knowledge of office software and spreadsheets.
• Proficiency to navigate tablet-based technology.
• Good organizational and time management skills.
• Professional appearance and personality.

Responsibilities

• Meet or exceed monthly sales goals.
• Receive incoming calls in a professional and courteous manner.
• Perform marketing and sales functions to sell additional work and earn business.
• Complete work orders, return customer calls, and respond to customer complaints.
• Perform other duties as needed, including cross-training in related positions.

Skills

Auto/Flat glass experience

Computer literacy

Tablet navigation

Time management

Professional appearance

Job description

Glass Doctor is a full-service glass facility with a family atmosphere. We value growth and opportunity for our team as we provide competitive wages and opportunities to learn, teach, lead, or follow.

The Inside Sales and Customer Service Representative role focuses on sales generation and compassionate customer support. Responsibilities include meeting sales goals, handling customer calls, and processing orders while addressing inquiries and complaints.