Inbound Call Center Agent FT ON-SITE Houston TX

emergemarket.com; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

AnswerNet is seeking an inbound call center agent for a full-time, on-site role in Houston, TX. You will handle inbound calls, document interactions, and follow client programs with accuracy and integrity.

The position requires at least one year of call center experience, a clear professional voice, strong communication, and basic computer skills. Standard hours are Monday to Friday, 8 AM to 5 PM CST.

Qualifications

• One year of actual call center experience with a dialer and scripting.
• Clear, professional voice and strong communication skills.
• Excellent attendance and punctuality.
• Basic computer literacy and typing proficiency.

Responsibilities

• Typing
• Data capture and entry
• Customer service
• Maintain working knowledge of campaign products, services, and promotions

Skills

Call Center Experience

Clear Professional Voice

People Skills / Active Listening / 1st

Attendance & Punctuality

High School Diploma or GED

Education

High School Diploma or GED

Job description

Inbound Call Center Agent FT ON-SITE Houston TX

Job Category: Operations

Requisition Number: INBOU001560

• Posted : August 14, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Houston, TX 77069, USA

Description

Job Type: Full-Time

Hours: M-F 8 AM- 5 PM CST

About AnswerNet

AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.

Summary of Position:

We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Take consistent inbound calls specific to each program or project you are assigned, and outbound calls if necessary, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures.

Job Duties / Responsibilities / Essential Functions:

• Typing
• Data capture and entry
• Customer service
• Maintaining a working knowledge of campaign products, services, and promotions

Required Knowledge /Skills / Abilities / Qualifications:

• At LEAST one year of actual Call Center experience, working with an automatic dialer and call scripting, is REQUIRED NO EXCEPTIONS
• A clear, professional, and friendly voice
• High-Level People Skills, Active Listening Skills, and Strong Communication Skills
• Outstanding attendance and punctuality
• High School diploma or GED
• Basic Computer Skills and computer literacy are a must

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.