In-Transit Repair Coordinator Entry-Level Remote

Aston Carter; United States; Hybrid; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) retirement plan

Life Insurance

Disability (short/long-term)

Health Spending Account (HSA)

Transit benefits

Employee Assistance Program

Paid time off

Job summary

Aston Carter is seeking an In-Transit Repair Analyst to coordinate vehicle repairs and manage repair requests and work orders. The role involves supporting maintenance activities across various repair types and communicating with technicians and internal teams.

The position starts with on-site training and transitions to a hybrid work arrangement, with emphasis on administrative accuracy and timely issue resolution in a fast-paced environment.

Qualifications

• 1-2 years of administrative, data entry, or customer support experience.
• Strong organizational and multitasking skills in a fast-paced environment.
• Basic understanding of vehicle repairs and automotive terminology.
• Proficiency with Microsoft Office, especially Excel and Word.
• Strong written and verbal communication skills.
• Typing speed of 40+ WPM.
• Detail-oriented with a focus on accuracy and customer service.

Responsibilities

• Coordinate and track vehicle repairs from intake through completion.
• Enter and maintain repair requests, work orders, and status updates.
• Dispatch repair work using Stellantis OBT or similar systems.
• Communicate with technicians, vendors, manufacturers, and internal teams.
• Manage repair-related email correspondence and call logs.
• Monitor repair progress, escape delays, and ensure timely resolution.
• Review Excel reports and maintain accurate records.
• Close work orders and verify completion details.

Skills

Admin/data entry

Organizational skills

Automotive knowledge

MS Office (Excel/Word)

Communication skills

Typing 40+ WPM

Attention to detail

Tools

Stellantis OBT

Repair management software

Job description

Aston Carter is seeking an In-Transit Repair Analyst to coordinate vehicle repairs and manage repair requests and work orders. The role involves supporting maintenance activities across various repair types and communicating with technicians and internal teams.

The position starts with on-site training and transitions to a hybrid work arrangement, with emphasis on administrative accuracy and timely issue resolution in a fast-paced environment.