In-Store Wireless Support Specialist

DSI Systems Inc.; Syracuse (UT); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Competitive starting pay of $26 per hour

Medical, Dental, Vision, and Life insurance

401k Plan with employer matching

Paid vacation and sick days

Employee Profit Sharing Program

50% AT&T wireless discount

Paid training

Opportunities for career growth

Job summary

A leading telecommunications company is seeking a Retail Support Specialist to provide hands-on support to customers in a dynamic retail environment. You will resolve various account and billing issues while maintaining professionalism in high-pressure situations. This role requires strong communication and multitasking abilities along with a flexible schedule. The position offers competitive pay of $26 per hour, comprehensive benefits, and opportunities for career advancement.

Qualifications

• Strong customer service and communication skills.
• Ability to handle high-stress situations with professionalism.
• Proficient in multitasking and navigating complex systems.

Responsibilities

• Provide professional support to AT&T customers in retail locations.
• Resolve inquiries related to billing and device support.
• Document all customer interactions thoroughly.

Skills

Customer service skills

Communication skills

Problem-solving abilities

Multitasking skills

Job description

A leading telecommunications company is seeking a Retail Support Specialist to provide hands-on support to customers in a dynamic retail environment. You will resolve various account and billing issues while maintaining professionalism in high-pressure situations. This role requires strong communication and multitasking abilities along with a flexible schedule. The position offers competitive pay of $26 per hour, comprehensive benefits, and opportunities for career advancement.