Wireless Retail Support Specialist - Flexible Hours & Growth

DSI; Chino Hills (CA); On-site; USD 29,549 - 42,085; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life insurance

401k Plan with employer matching

Paid vacation and personal/sick days

Employee Profit Sharing Program

50% AT&T wireless discount

Paid training

Job summary

A dynamic company in sales support is seeking a Retail Support Specialist to provide frontline assistance to AT&T customers in high-traffic retail environments. This role requires excellent customer service skills and the ability to thrive in a fast-paced setting. Candidates should be detail-oriented, able to multitask, and solve problems effectively. The position offers competitive pay at $26 per hour, comprehensive training, and numerous benefits including health insurance and a 401k plan.

Qualifications

• Strong customer service and communication skills are essential.
• Ability to remain calm and professional in high-stress situations.
• Proficient in multitasking and navigating complex systems.

Responsibilities

• Deliver hands-on support to AT&T customers in retail environments.
• Resolve inquiries related to billing, account updates, and service concerns.
• Troubleshoot wireless devices and network issues for customers.

Skills

Customer service

Communication skills

Multitasking

Problem-solving

Job description

A dynamic company in sales support is seeking a Retail Support Specialist to provide frontline assistance to AT&T customers in high-traffic retail environments. This role requires excellent customer service skills and the ability to thrive in a fast-paced setting. Candidates should be detail-oriented, able to multitask, and solve problems effectively. The position offers competitive pay at $26 per hour, comprehensive training, and numerous benefits including health insurance and a 401k plan.