In-Store Tech Repair Specialist — Diagnostics & Support

Best Buy; Houston (TX); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings resources

Support for well-being

Job summary

Best Buy is looking for a Geek Squad Advanced Repair Technician (Agent) in Houston. You will assist customers with technology support and repairs, ensuring a great customer experience by partnering with other Geek Squad Agents.

This role demands excellent customer service skills and a strong ability to troubleshoot various electronic devices. Benefits include competitive pay and employee discounts.

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights, and weekends.

Responsibilities

• Perform diagnostic discoveries and repair devices.
• Follow up with customers to ensure expectations are met.
• Maintain documentation of customer requests and repairs.
• Complete all repair tasks in a timely manner.
• Maintain skills through training courses.

Skills

Diagnostic skills

Troubleshooting

Customer service

Technology products

Multi-tasking

Job description

Best Buy is looking for a Geek Squad Advanced Repair Technician (Agent) in Houston. You will assist customers with technology support and repairs, ensuring a great customer experience by partnering with other Geek Squad Agents.

This role demands excellent customer service skills and a strong ability to troubleshoot various electronic devices. Benefits include competitive pay and employee discounts.