In-Store Tech Repair Specialist

Best Buy; Parker (CO); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings resources

Support for well-being

Job summary

Best Buy is looking for a Geek Squad Advanced Repair Technician (Agent) in Parker, CO, to provide technology support and repair customers' devices. You'll ensure excellent customer experiences while troubleshooting and following procedures.

This part-time position requires a flexible schedule and a minimum of 6 months of experience in troubleshooting or repairing technology products. Join Best Buy to help customers get the most out of their tech!

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone.
• Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded.
• Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs.
• Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise.
• Maintain knowledge, skillsets and certifications through training courses.

Job description

Best Buy is looking for a Geek Squad Advanced Repair Technician (Agent) in Parker, CO, to provide technology support and repair customers' devices. You'll ensure excellent customer experiences while troubleshooting and following procedures.

This part-time position requires a flexible schedule and a minimum of 6 months of experience in troubleshooting or repairing technology products. Join Best Buy to help customers get the most out of their tech!