In-Store Shopper & Online Orders Specialist

Sprouts Farmers Market, Inc.; Norwalk (CA); Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Sick time

Vacation accrual

Career growth

15% employee discount

Flexible schedules

EAP

401(k) match

Life insurance

Prizes and events

Job summary

Sprouts Farmers Market, Inc. is seeking an In-Store Shopping Clerk to fulfill online orders via the Instacart Shopper App and deliver friendly, high-quality service in-store. You will communicate changes, assist customers, and handle POS transactions with accuracy.

Responsibilities include stocking, keeping shelves tidy, and upholding product freshness, while representing the brand as an online ambassador for delivery questions and benefits of the service.

Qualifications

• Must be at least 21 years old with a high school diploma or equivalent.
• Outgoing, friendly, and able to interact positively with customers.
• Strong communication and teamwork abilities; able to follow directions.
• Able to stand/walk for the shift; tolerate light lifting and moving carts.
• Capable of operating POS equipment including register, calculator, scanner.

Responsibilities

• Shop and fulfill customer online orders using Instacart Shopper App.
• Provide excellent customer service focusing on quality and freshness; substitute items as needed.
• Communicate changes to orders effectively.
• Process transactions using in-store POS system.
• Serve as online ambassador; answer questions about delivery and Instacart.
• Stock shelves and maintain store cleanliness and presentation as needed.

Skills

Customer service oriented

Friendly demeanor

Communication skills

Teamwork ability

Stamina: standing/walking

Lifting up to 20 lbs

Cash handling

Education

High school diploma or equivalent

Tools

POS equipment (register, calculator, scanner)

Job description

Sprouts Farmers Market, Inc. is seeking an In-Store Shopping Clerk to fulfill online orders via the Instacart Shopper App and deliver friendly, high-quality service in-store. You will communicate changes, assist customers, and handle POS transactions with accuracy.

Responsibilities include stocking, keeping shelves tidy, and upholding product freshness, while representing the brand as an online ambassador for delivery questions and benefits of the service.