In-Store Shopper & Online Order Fulfillment

Sprouts Farmers Market, Inc.; Bastrop (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Vacation accrual plan

15% discount for you and a household

401(K) Retirement savings plan with a…

Company paid life insurance

Flexible schedules

Employee Assistance Program (EAP)

DailyPay

Job summary

Sprouts Farmers Market is seeking an In-Store Shopping Clerk to help customers by fulfilling online orders, ensuring product quality and freshness, and resolving substitutions. You will operate the in-store POS, communicate changes, and assist with stocking and maintaining store appearance.

The role requires a friendly, team-oriented attitude, a willingness to learn the Instacart platform, and the ability to stand and walk throughout shifts. 21+ and a high school diploma are preferred.

Qualifications

• Be at least 21 years old and have a high school diploma or equivalent.
• Outgoing and friendly demeanor with positive attitude when interacting with customers.
• Strong communication skills and ability to take directions and work well in a team.
• Ability to stand, walk, bend for long periods during the workday.
• Capable of maneuvering a cart carrying up to 20 lbs. up to 2 hours, for distances up to 20 feet.
• Ability to walk up to 3 miles during an 8-hour shift.

Responsibilities

• Shop in-store to fulfill customers' online orders using a mobile device with the Instacart Shopper App.
• Provide exceptional customer service focusing on product quality and freshness, and substitute out-of-stock items when needed.
• Communicate any order changes effectively to customers.
• Process orders at the in-store POS system.
• Act as an online ambassador, answering questions about delivery, the Instacart platform, and service benefits.
• Support store operations by stocking shelves and maintaining store cleanliness and presentation.

Skills

Customer service

Communication

Team player

POS system

Instacart App

Education

High school diploma or equivalent

Tools

Instacart Shopper App

POS system

Job description

Sprouts Farmers Market is seeking an In-Store Shopping Clerk to help customers by fulfilling online orders, ensuring product quality and freshness, and resolving substitutions. You will operate the in-store POS, communicate changes, and assist with stocking and maintaining store appearance.

The role requires a friendly, team-oriented attitude, a willingness to learn the Instacart platform, and the ability to stand and walk throughout shifts. 21+ and a high school diploma are preferred.