In-Store Sales Pro — Elevate Customer Experience

New Balance Athletics, Inc.; Orlando (FL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance (3 options)

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Vacation allowance: 4 weeks

Paid holidays: 12

Parental leave

Job summary

New Balance Athletics, Inc. is seeking Retail Sales Associates for the Orlando Marketplace, FL location. You will deliver exceptional customer service, share product knowledge, and guide customers through the purchase process while representing the New Balance brand.

Key duties include greeting customers, understanding needs, facilitating fitting, promoting promotions, and keeping the store floor neat and well stocked. The role requires flexibility for weekends/holidays and strong teamwork.

Qualifications

• Must be 18 years or older.
• Should be a people person.
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to lift up to 50 lbs with assistance, and to bend/kneel/squat as needed

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Correctly measure and fit customers with appropriate NB product
• Inform customers about any promotions we have running
• Keep the floor always looking its best - neat, organized, and well stocked
• Make sure items are labeled and price marked properly
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Skills

Customer service

Verbal communication

Team player

Cash register familiarity

Basic math

Flexibility

Lifting ability

Tools

Point-of-sale system

Job description

New Balance Athletics, Inc. is seeking Retail Sales Associates for the Orlando Marketplace, FL location. You will deliver exceptional customer service, share product knowledge, and guide customers through the purchase process while representing the New Balance brand.

Key duties include greeting customers, understanding needs, facilitating fitting, promoting promotions, and keeping the store floor neat and well stocked. The role requires flexibility for weekends/holidays and strong teamwork.