In-Store Product Guide & Brand Ambassador

Amer Sports; Boulder (CO); On-site; USD 59,600,000 - 66,191,000; Full time

Benefits offered by this job

Growth & gear

Time off & flexibility

Wellbeing program

Health coverage

401(k) matching

Parental leave

Job summary

Arc’teryx in Boulder, CO is seeking a Product Guide to deliver a best-in-class brand experience on the retail floor, sharing technical product knowledge and solving guest questions.

You’ll weave product details into interactions, support store initiatives, handle POS transactions, and engage with the community while growing your passion for the outdoors. Full-time, hourly pay range USD$20.80–$23.10.

Qualifications

• Deliver a best-in-class brand experience through sharing technical product knowledge and problem solving.
• Build a strong understanding of Arc’teryx products and weave this into guest interactions authentically.
• Act as brand ambassador in-store and in the community.

Responsibilities

• Delivering a best-in-class brand experience to guests through sharing technical product knowledge and supporting with problem solving
• Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way
• Championing Arc’teryx as a brand ambassador both in-store and in the community
• Developing your passions both in and out of the store with the support of the team
• Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives
• Providing feedback on merchandising and in-store experience to help drive sales
• Maintaining an open, collaborative relationship with your team and store leadership
• Supporting with and participating in various store tasks as assigned by the leadership team
• Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Epicenter social media channels
• Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns
• Receiving and unpacking boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Skills

Customer service

Problem solving

Flexibility

Communication

Team collaboration

Tools

POS system

Job description

Arc’teryx in Boulder, CO is seeking a Product Guide to deliver a best-in-class brand experience on the retail floor, sharing technical product knowledge and solving guest questions.

You’ll weave product details into interactions, support store initiatives, handle POS transactions, and engage with the community while growing your passion for the outdoors. Full-time, hourly pay range USD$20.80–$23.10.