Product Guide & Brand Ambassador (In-Store)

Arc’teryx group; Chicago (IL); On-site; USD 26,174 - 30,307; Full time

Job summary

Arc’teryx in Chicago is looking for a Product Guide to deliver a best-in-class brand experience by sharing technical product knowledge and solving problems for guests.

You will weave product information into guest interactions, act as a brand ambassador in-store and in the community, and collaborate with store leadership on projects and merchandising. Availability includes full-time hours with a 30-40 weekly schedule, and $19.20–$22.10 hourly pay.

Qualifications

• Passionate about delivering exceptional customer service.
• Self-motivated with problem-solving skills.
• Flexible and adaptable in ambiguous situations.
• Balanced between autonomy and collaboration.

Responsibilities

• Deliver best-in-class brand experience through product knowledge and problem solving.
• Weave product information into guest interactions authentically.
• Champion Arc’teryx as a brand ambassador in-store and in the community.
• Assist with store merchandising, projects, and brand initiatives.
• Process guest transactions using POS, including warranties and returns.
• Handle inventory by unpacking boxes and stocking as required.

Skills

Customer service

Problem solving

Teamwork

Brand ambassador

Flexibility

Job description

Arc’teryx in Chicago is looking for a Product Guide to deliver a best-in-class brand experience by sharing technical product knowledge and solving problems for guests.

You will weave product information into guest interactions, act as a brand ambassador in-store and in the community, and collaborate with store leadership on projects and merchandising. Availability includes full-time hours with a 30-40 weekly schedule, and $19.20–$22.10 hourly pay.