In-Store Paint & Customer Experience Specialist

Sherwin-Williams Co.; Galveston (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist both wholesale and retail customers in Galveston, TX. You will determine customer needs, recommend products, and ensure satisfaction while meeting store sales goals.

You may handle in-store and phone inquiries, process transactions, and contribute to maintaining product quality and store presentation. Prior experience in paint or related products is a plus.

Qualifications

• Experience delivering high-quality customer service.
• Ability to identify customer needs and recommend products and services.
• Strong communication and interpersonal skills in a fast-paced retail environment.

Responsibilities

• Ensure high levels of customer satisfaction through excellent service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and according to policies.
• Maintain accurate records and display shelves and merchandize neatly.
• Assist in deliveries and loading/unloading as needed.
• Stay knowledgeable about products and options available.

Skills

Customer service

Sales

Retail

Bilingual Spanish

Communication

Education

High School diploma or GED

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist both wholesale and retail customers in Galveston, TX. You will determine customer needs, recommend products, and ensure satisfaction while meeting store sales goals.

You may handle in-store and phone inquiries, process transactions, and contribute to maintaining product quality and store presentation. Prior experience in paint or related products is a plus.