In-Store Paint & Color Specialist - Customer Service & Sales

The Sherwin-Williams Company; Richmond (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #8175 in Richmond, TX. You will assist wholesale and retail customers, recommend paint solutions, and help maintain store standards.

This role focuses on delivering friendly service and achieving sales goals. You will handle in-person and phone inquiries, resolve issues promptly, stock displays, and work with tinting and mixing as needed.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Ability to lift up to 50 lbs regularly and 70 lbs occasionally.
• Willing to work evenings and weekends.
• Previous retail or customer service experience preferred.
• Bilingual in Spanish or English preferred.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately.
• Follow sales goals monthly, quarterly, yearly.
• Maintain accurate work orders and stock formulas.
• Tint and mix products per customer specs.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist deliveries.
• Maintain presentable condition in assigned areas.
• Stay knowledgeable on product options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Bilingual Spanish

Education

High school diploma

Tools

POS systems

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #8175 in Richmond, TX. You will assist wholesale and retail customers, recommend paint solutions, and help maintain store standards.

This role focuses on delivering friendly service and achieving sales goals. You will handle in-person and phone inquiries, resolve issues promptly, stock displays, and work with tinting and mixing as needed.