In-Store Paint & Customer Experience Pro

The Sherwin-Williams Company; Mount Juliet (TN); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

The Sherwin-Williams Company is seeking a Customer Service Specialist to support our retail stores. You will assist customers in person and by phone, determine needs, and recommend solutions while delivering excellent service and achieving sales goals. You will handle product tinting, stock displays, and deliveries as needed.

Ideal candidates will communicate effectively, have a High School diploma or GED, and be able to lift up to 70 lbs. Spanish language skills are a plus.

Qualifications

• Must be at least eighteen years old.
• Legally authorized to work in the United States without sponsorship.
• Valid, unrestricted driver's license.
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsabilités

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies.
• Meet sales goals on a monthly, quarterly, and yearly basis.
• Maintain accurate work order files and formulas.
• Pull products from floor or warehouse; tint and mix as needed.
• Stock shelves and set up displays; clean store equipment.
• Load/unload delivery trucks and assist deliveries when needed.
• Maintain in-stock and presentable condition in assigned areas.
• Stay knowledgeable on products and discuss options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Connaissances

Customer service

Sales

Communication

Inventory management

Formation

High School diploma or GED

Description du poste

The Sherwin-Williams Company is seeking a Customer Service Specialist to support our retail stores. You will assist customers in person and by phone, determine needs, and recommend solutions while delivering excellent service and achieving sales goals. You will handle product tinting, stock displays, and deliveries as needed.

Ideal candidates will communicate effectively, have a High School diploma or GED, and be able to lift up to 70 lbs. Spanish language skills are a plus.