Bilingual Customer Service & Paint Sales Specialist

The Sherwin-Williams Company; Eagleville (PA); In loco; USD 18.000 - 25.000; Tempo pieno

Descrizione del lavoro

The Sherwin-Williams Company is hiring a Customer Service Specialist to assist customers in-store and over the phone, determine needs, and present appropriate products and services. You will be responsible for processing sales, stocking shelves, tinting and mixing as needed, and ensuring clean, well-presented displays while meeting sales goals.

This role requires English and Spanish proficiency, a valid driver's license, and the ability to lift up to 50 pounds; the position is located at Store

Competenze

• Must be at least 18 years old.
• Must be legally authorized to work without sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• If internal to Sherwin-Williams, you must have at least a "meets expectations" rating.
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position.

Mansioni

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Conoscenze

Customer service

Bilingual English/Spanish

Retail sales

Cash handling

Stock management

Formazione

High School diploma or GED

Strumenti

Tinting equipment

Mixing equipment

Descrizione del lavoro

The Sherwin-Williams Company is hiring a Customer Service Specialist to assist customers in-store and over the phone, determine needs, and present appropriate products and services. You will be responsible for processing sales, stocking shelves, tinting and mixing as needed, and ensuring clean, well-presented displays while meeting sales goals.

This role requires English and Spanish proficiency, a valid driver's license, and the ability to lift up to 50 pounds; the position is located at Store