In-Store Operations Coach

Theisen's Home Farm Auto; Ripon (WI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401K match

PTO

Holidays

Birthday off with pay

Associate discount

Job summary

Theisen's Home Farm Auto in Ripon, WI seeks a Floor Supervisor to assist the Store Manager in running a customer-focused store, maintaining associate morale, training, and driving sales.

Qualified candidates have a bachelor's in business field preferred, at least 2 years of retail experience, and a valid driver's license. The role includes scheduling, cash handling, and daily supervision duties in a fast-paced environment.

Qualifications

• Bachelor's degree in business related field preferred
• Minimum 2 years of related retail experience
• Satisfactory completion of National Retail Hardware Association test within three months of starting
• Valid driver's license with clean driving record

Responsibilities

• Assist manager with ensuring proper associate coverage across departments and scheduling/time clock functions
• Monitor associate productivity and ensure procedures, dress code, name tags, and paperwork compliance
• Provide input for manager regarding associate performance evaluations
• Help identify projects and coordinate completion
• Perform opening and closing functions and prep of cash drawers
• Liaise between manager and hourly associates and carry out manager directives
• Perform tasks normally required of associates across classifications
• Assist customers with questions and loadouts
• Provide excellent customer service
• Run cash register as needed
• Assist with stocking, cleaning, and recovery
• Other duties as requested by management

Skills

Customer service

Communication

Leadership

Scheduling

Education

Bachelor's degree in business related field preferred

NRHA test certification within three months

Tools

Microsoft Office

POS system

Job description

Theisen's Home Farm Auto in Ripon, WI seeks a Floor Supervisor to assist the Store Manager in running a customer-focused store, maintaining associate morale, training, and driving sales.

Qualified candidates have a bachelor's in business field preferred, at least 2 years of retail experience, and a valid driver's license. The role includes scheduling, cash handling, and daily supervision duties in a fast-paced environment.