Store Operations Leader — Customer Experience & Training

Theisen's Home Farm Auto; Sparta (WI); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Competitive 401K match

PTO

Holidays

Birthday-off with pay

Associate discount and many other bene

Job summary

Theisen’s Home Farm Auto is seeking an Assistant Store Manager in Wisconsin to support customer service, associate morale, training, and sales leadership. This full-time role reports to the Store Manager and emphasizes efficient store operations and community involvement.

Responsibilities include supervising staff, maintaining store appearance, inventory oversight, and assisting with deposits and scheduling. A strong background in retail management is preferred.

Qualifications

• Bachelor’s degree preferred.
• Minimum 2 years of retail or managerial experience.
• Satisfactory completion of National Retail Hardware Association test within three months of starting
• Valid driver’s license with clean driving record.

Responsibilities

• Interact with customers and associates to provide prompt attention and service.
• Maintain store cleanliness and appearance in collaboration with the store manager.
• Perform tasks typical for store staff including forklift operation, loading, tire changes, and cash handling.
• Conduct daily store walkthroughs to ensure standards are met and assign duties.
• Address underperforming areas with timely actions and re-prioritize goals as needed.
• Monitor merchandising, stock levels, and service quality to meet customer needs.
• Provide training for associates and support ongoing knowledge development.
• Assist in supervising store staff and communicating issues to management.
• Support staffing and hiring processes and enforce disciplinary actions as directed.

Skills

Retail/management experience

National Retail Hardware Association (

Education

Bachelor’s degree in business related field preferred

Job description

Theisen’s Home Farm Auto is seeking an Assistant Store Manager in Wisconsin to support customer service, associate morale, training, and sales leadership. This full-time role reports to the Store Manager and emphasizes efficient store operations and community involvement.

Responsibilities include supervising staff, maintaining store appearance, inventory oversight, and assisting with deposits and scheduling. A strong background in retail management is preferred.