In-Store Mobile Solutions Specialist

T-Mobile US Inc.; Town of Amherst (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, showcase T-Mobile products, and drive sales while delivering exceptional service.

You will learn store processes, support onboarding, and collaborate with nearby teams to ensure a smooth customer experience. 18+ years old, HS diploma, and customer service or sales background preferred.

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service or sales experience, retail environment preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment using digital tools and education of products.
• Identify customer needs and demonstrate the value of T-Mobile products and services through solution-based selling.
• Complete training on in-store experience, products, processes, and systems; stay customer ready and onboard customers.
• Build relationships with nearby leadership and teams to support the customer experience from setup to device support.

Skills

Customer service

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, showcase T-Mobile products, and drive sales while delivering exceptional service.

You will learn store processes, support onboarding, and collaborate with nearby teams to ensure a smooth customer experience. 18+ years old, HS diploma, and customer service or sales background preferred.