Retail Mobile Solutions Specialist

T-Mobile USA; McDonough (GA); On-site; USD 20,000 - 29,000; Full time

Job summary

T-Mobile USA is hiring Mobile Associates, Store-in-Store to bring the T-Mobile experience to life within National Sales partner locations. You will engage customers, educate them on solutions, and showcase the value of our products in a fast-paced, high-traffic environment.

You will learn and apply solution-based selling, assist with onboarding, and support ongoing customer journeys while aiming to exceed sales metrics and deliver exceptional service.

Qualifications

• Coaching mandatory for success in a fast-paced store environment.
• Strong communication and active listening to understand customer needs.
• Ability to explain features and translate benefits into real customer value.
• Proven ability to engage customers and build rapport in high-traffic settings.
• Comfort with sales targets and upsell opportunities while maintaining service quality.

Responsibilities

• Proactively engages with customers in a high-traffic retail setting.
• Use digital tools to educate customers and showcase T-Mobile solutions.
• Demonstrate value and guide customers to self-serve options and app onboarding.
• Complete training on products, processes and store operations; stay customer ready.
• Build relationships with store leadership and nearby teams to support the customer experience.

Skills

Coaching

Communication

Consultative Selling

Customer Engagement

Sales

Relationship Building

Education

High School Diploma/GED

Job description

T-Mobile USA is hiring Mobile Associates, Store-in-Store to bring the T-Mobile experience to life within National Sales partner locations. You will engage customers, educate them on solutions, and showcase the value of our products in a fast-paced, high-traffic environment.

You will learn and apply solution-based selling, assist with onboarding, and support ongoing customer journeys while aiming to exceed sales metrics and deliver exceptional service.