In-Store Mobile Solutions Consultant

T-Mobile; Evergreen Park (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Family building benefits

Mobile service discounts

Job summary

T-Mobile is seeking a Mobile Associate to energize customer interactions in National Sales partner locations. You will educate customers on wireless solutions, demonstrate value, and guide them through self-serve tools to enhance the shopping experience.

You will train on store processes, stay up-to-date with promotions, and collaborate with nearby locations to onboard customers. A high school diploma and some sales or customer service experience are required, with emphasis on relationship

Qualifications

• High School Diploma or GED required.
• 6 months of customer service/sales experience preferred.
• Retail environment experience preferred.

Responsibilities

• Engage with customers in a high-traffic retail setting using digital tools.
• Demonstrate and educate customers on T-Mobile solutions and self-serve options.
• Attend training on in-store processes, products, and promotions; maintain knowledge hub updates.
• Build rapport, identify customer needs, and drive sales while ensuring customer satisfaction.

Skills

Coaching

Communication

Consultative Selling

Customer Service

Sales

Relationship Building

Product Knowledge

Sales Prospecting

Education

High School Diploma/GED

Tools

None

Job description

T-Mobile is seeking a Mobile Associate to energize customer interactions in National Sales partner locations. You will educate customers on wireless solutions, demonstrate value, and guide them through self-serve tools to enhance the shopping experience.

You will train on store processes, stay up-to-date with promotions, and collaborate with nearby locations to onboard customers. A high school diploma and some sales or customer service experience are required, with emphasis on relationship