In-Store Membership Growth Specialist

AAA Club Alliance; Roanoke (VA); On-site; USD 47,279,000 - 64,472,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401k with company match

Paid time off

Paid company holidays

Volunteer opportunities

AAA Membership

Job summary

AAA Club Alliance in Roanoke, VA is hiring a full-time Retail Membership Sales Specialist. You will sell memberships, upsell upgrades, and engage with customers in-store to meet sales goals.

You will document all leads, provide expert membership guidance, and support cashiering and related services as needed. The role requires at least three years in sales and customer service, strong communication, and a Notary qualification or willingness to obtain within 6 months.

Qualifications

• Minimum of three years of sales and customer service experience.
• Strong written and verbal communication skills.
• Notary Public designation or willingness to obtain within 6 months of employment.
• High school diploma or equivalent.
• Ability to navigate multiple websites and programs for multitasking in a retail environment.
• Satisfactory pre-employment screenings including criminal, drug, and other checks.

Responsibilities

• Sell and process new AAA memberships, upsell and cross-sell upgrades and add-ons.
• Drive engagement with membership base through in-store sales, inquiries, and outbound calls.
• Welcome new members, present promotions, and discuss upgrade opportunities.
• Document all leads and interactions for future reference.
• Serve as the go-to person for all membership inquiries and guidance; assist cashiering and related services when needed.

Skills

Sales and customer service

Communication skills

Multitasking in fast-paced retail

Education

High school diploma or equivalent

Tools

Not applicable

Job description

AAA Club Alliance in Roanoke, VA is hiring a full-time Retail Membership Sales Specialist. You will sell memberships, upsell upgrades, and engage with customers in-store to meet sales goals.

You will document all leads, provide expert membership guidance, and support cashiering and related services as needed. The role requires at least three years in sales and customer service, strong communication, and a Notary qualification or willingness to obtain within 6 months.