In-Store Financial Services Associate — Growth & Training

Community Choice Financial Family of Brands; Pelham (AL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

On-the-job training

Learning management system access

Cross-brand opportunities

Leadership development program

401(k) match

Job summary

Community Choice Financial® Family of Brands is hiring an entry-level Customer Service Representative in Pelham, AL. You will help customers access short-term financial services, perform check cashing, money transfers, and payments, and provide an exceptional in-store experience.

The role includes hands-on training, a full-time schedule (40 hours/week), and opportunities for advancement across our eleven brands nationwide.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Meticulous attention to detail; data entry accuracy.
• Proficiency with POS systems and Microsoft Office.
• Must be at least 18 years old; 19 in Alabama.
• Background check required.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in the POS system.
• Assist in customer account management and payments; manage appointments.
• Maintain store appearance and cleanliness to enhance customer experience.
• Uphold security protocols and opening/closing procedures.

Skills

Communication

Data entry

POS proficiency

MS Office

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial® Family of Brands is hiring an entry-level Customer Service Representative in Pelham, AL. You will help customers access short-term financial services, perform check cashing, money transfers, and payments, and provide an exceptional in-store experience.

The role includes hands-on training, a full-time schedule (40 hours/week), and opportunities for advancement across our eleven brands nationwide.