Customer Service Specialist — Growth & Training Path

Ccffamilyofbrands; Memphis (TN); In loco; USD 18.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid on-the-job training and new hire

Learning management system with e‑lear

Cross-brand training across 11 brands

Key Holder Program for promotion

Performance-based career advancement

Educational Reimbursement

Medical insurance options with telemed

401(k) and Roth 401(k) with company-m

Life and AD&D insurance

Voluntary benefits portfolio (dental,视

Mental health resources and life coach

Exclusive retailer discounts

Paid time off starting at 12 days

Descrizione del lavoro

Community Choice Financial Family of Brands in Memphis, TN is seeking a Customer Service Representative to help customers access financial solutions and provide an exceptional in-store experience. This entry-level position emphasizes hands-on training, coaching, and development as you build connections with diverse customers while processing transactions such as check cashing and payments.

You will work full-time, with weekend availability, and enjoy a comprehensive benefits package including

Competenze

• High school diploma or equivalent.
• Excellent verbal and written communication; professional demeanor.
• Proficiency with POS, Microsoft Office, and basic data entry.

Mansioni

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a POS system.
• Build new business by completing daily call campaigns.
• Attend to on-site vehicle appraisals, store errands, and external marketing as needed.
• Maintain store appearance and meet cleanliness standards to enhance customer experience.
• Uphold security and compliance with policies and laws.

Conoscenze

Customer service

Communication

Attention to detail

Data entry

Teamwork

Problem solving

Formazione

High school diploma or equivalent

Strumenti

POS system

Microsoft Office

Descrizione del lavoro

Community Choice Financial Family of Brands in Memphis, TN is seeking a Customer Service Representative to help customers access financial solutions and provide an exceptional in-store experience. This entry-level position emphasizes hands-on training, coaching, and development as you build connections with diverse customers while processing transactions such as check cashing and payments.

You will work full-time, with weekend availability, and enjoy a comprehensive benefits package including