Customer Service Associate — Fast-Paced Finance

Community Choice Financial Family of Brands; Gretna (LA); Presencial; USD 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid on-the-job training

Learning management system access

Cross-brand career opportunities

Key Holder Program for leadership

Performance-based advancement

Educational Reimbursement

Medical and retirement benefits

Employee discounts

Descripción de la vacante

Community Choice Financial Family of Brands in Gretna, LA is seeking a Customer Service Representative. You will assist customers with check cashing, money transfers, payments, and other financial services in a fast-paced store environment.

The role offers hands-on training, opportunities across 11 brands nationwide, and a comprehensive benefits program. A strong emphasis is placed on accuracy, service quality, and in-person attendance.

Formación

• High school diploma or equivalent required.
• Excellent verbal and written communication skills with customers.
• Meticulous attention to detail and accurate data entry.
• Proficiency with phones, POS, and computer systems.

Responsabilidades

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services.
• Enter and maintain customer information precisely in the POS system.
• Build new business by completing daily call campaigns.
• Assist in account management and collections by accepting payments and scheduling appointments.
• Participate in on-site errands, events, and community activities when needed.
• Maintain store appearance, cleanliness, and security procedures.

Conocimientos

Communication

Customer service

Attention to detail

Data entry

Educación

High school diploma or equivalent

Herramientas

POS system

Microsoft Office

Descripción del empleo

Community Choice Financial Family of Brands in Gretna, LA is seeking a Customer Service Representative. You will assist customers with check cashing, money transfers, payments, and other financial services in a fast-paced store environment.

The role offers hands-on training, opportunities across 11 brands nationwide, and a comprehensive benefits program. A strong emphasis is placed on accuracy, service quality, and in-person attendance.