In-Store Financial Services Associate

CCF Family of Brands; Pelham (AL); Sur place; USD 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

On-the-job training

Health insurance

401(k) plan with match

Paid time off

Employee discounts

Dental/vision coverage

Résumé du poste

CCF Family of Brands in Pelham, AL is seeking a Customer Service Representative to help community members access financial solutions with integrity and care. You will process transactions, assist customers, and contribute to a positive in-store experience in a fast-paced environment.

This entry-level role offers hands-on training, a clear path to advancement, and a comprehensive benefits package including health coverage, retirement plans, paid time off, and employee discounts.

Qualifications

• High school diploma or equivalent is required.
• Excellent verbal and written communication skills with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Background check required; results considered under applicable law.
• Ability to stand for long periods and move up to 25 pounds.

Responsabilités

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services.
• Enter and maintain customer information in a POS system with precision.
• Build new business by completing daily call campaigns.
• Assist in account management and collections by accepting payments and scheduling appointments.
• Participate in on-site marketing and community events.

Connaissances

Verbal communication

Written communication

Data entry

Attention to detail

Customer service

Formation

High school diploma or equivalent

Outils

POS system

Microsoft Office

Phones

Description du poste

CCF Family of Brands in Pelham, AL is seeking a Customer Service Representative to help community members access financial solutions with integrity and care. You will process transactions, assist customers, and contribute to a positive in-store experience in a fast-paced environment.

This entry-level role offers hands-on training, a clear path to advancement, and a comprehensive benefits package including health coverage, retirement plans, paid time off, and employee discounts.