Customer Service Pro: Growth & Perks in Financial Services

Community Choice Financial Family of Brands; Oxford (AL); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Paid training

Educational reimbursement

401(k) match

Medical insurance options

Paid time off

Discount marketplace

Life insurance

Job summary

Community Choice Financial® Family of Brands in Oxford, AL is seeking a Customer Service Representative to help customers access short-term financial solutions and process transactions such as check cashing, money transfers, and payments. This role emphasizes accuracy, reliability, and delivering in-store experiences.

You'll build relationships in a fast-paced environment, participate in on-site activities, and maintain high standards of customer service while complying with policies and local

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication with customers.
• Ability to enter data accurately and manage transactions.
• Must be at least 18 years of age (19 in Alabama).
• Background check required.

Responsibilities

• Build relationships with customers to drive repeat business.
• Review and process customer transactions with accuracy.
• Enter and maintain customer information in the POS system.
• Assist in on-site marketing events and store initiatives.
• Maintain store appearance and ensure security procedures.

Skills

Customer service

Cash handling

POS system

Data entry

Communication

Education

High school diploma or equivalent

Tools

POS system

MS Office

Financial software

Job description

Community Choice Financial® Family of Brands in Oxford, AL is seeking a Customer Service Representative to help customers access short-term financial solutions and process transactions such as check cashing, money transfers, and payments. This role emphasizes accuracy, reliability, and delivering in-store experiences.

You'll build relationships in a fast-paced environment, participate in on-site activities, and maintain high standards of customer service while complying with policies and local