In-Store Financial Services Associate

Community Choice Financial Family of Brands; Santa Rosa (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Paid on-the-job training

Medical insurance options

401(k) retirement plan with company

Paid time off

Casual dress code

Job summary

Community Choice Financial Family of Brands in Santa Rosa, CA seeks a Customer Service Representative to assist customers with transactions and provide excellent in-store service. You will build relationships, process payments, and help customers access financial solutions in a fast-paced retail setting.

Top candidates will have a high school diploma, strong communication, data-entry accuracy, and comfort with a POS system and Microsoft Office.

Qualifications

• Excellent verbal and written communication skills; professional demeanor.
• Meticulous attention to detail and accurate data entry.
• Ability to review, validate, and process customer transactions with accuracy.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services.
• Enter and maintain customer information in the POS system with precision.
• Maintain store appearance and meet cleanliness standards to enhance customer experience.

Skills

Communication skills

Attention to detail

Data entry

Customer service

Basic math

Team player

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Phone usage

Job description

Community Choice Financial Family of Brands in Santa Rosa, CA seeks a Customer Service Representative to assist customers with transactions and provide excellent in-store service. You will build relationships, process payments, and help customers access financial solutions in a fast-paced retail setting.

Top candidates will have a high school diploma, strong communication, data-entry accuracy, and comfort with a POS system and Microsoft Office.