Bilingual Customer Service Rep - In-Store Finance

Community Choice Financial Family of Brands; San Bruno (CA); On-site; USD 57,859,000 - 66,125,000; Full time

Benefits offered by this job

On-the-job training

Cross-brand opportunities

Key Holder Program

Educational reimbursement

Medical insurance options

401(k) / Roth 401(k)

Life and AD&D insurance

Disability benefits

Paid time off

Casual dress code

Job summary

Community Choice Financial Family of Brands in San Bruno, CA is seeking a Customer Service Representative (Bilingual) to assist customers with check cashing, money transfers, and payments in a fast-paced store environment. You will engage with a diverse customer base and ensure accurate processing of transactions while upholding company policies.

We offer hands-on training, cross-brand opportunities across eleven brands, and a path to leadership through the Key Holder program, along with

Qualifications

• Excellent verbal and written communication skills with customers
• Meticulous attention to detail and data accuracy
• Ability to enter data accurately and use POS systems

Responsibilities

• Connect with customers to build relationships and drive repeat business
• Review, validate, and process customer transactions accurately
• Provide personalized financial services and guidance to customers
• Maintain accurate customer information in the POS system
• Support store operations including opening/closing procedures and security

Skills

Verbal and written communication

Attention to detail

Data entry

POS system

Microsoft Office

Physical stamina

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands in San Bruno, CA is seeking a Customer Service Representative (Bilingual) to assist customers with check cashing, money transfers, and payments in a fast-paced store environment. You will engage with a diverse customer base and ensure accurate processing of transactions while upholding company policies.

We offer hands-on training, cross-brand opportunities across eleven brands, and a path to leadership through the Key Holder program, along with