In-Store Design Consultant — Modern Interiors

MillerKnoll; Chicago (IL); Hybrid; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid time off

Holidays and Parental leave

401(k) with company match

Generous employee discounts

Commuter benefit up to $150/month

Ongoing professional development

Job summary

MillerKnoll's Design Within Reach store is seeking a Design Specialist who blends a design sensibility with consultative selling to deliver exceptional client experiences. You’ll represent iconic designers and brands while building lasting relationships with clients and the local design community.

Reporting to the General Manager, you will drive revenue by offering personalized design consultations, guiding product selection and space planning, and maintaining curb appeal through visual

Qualifications

• Design-savvy sales professional with a passion for modern interiors.
• Retail sales, design consulting, or customer success experience preferred.
• Background in interior design, architecture, or related field preferred.
• Skilled in client needs assessment, problem-solving, and relationship building.
• Proficient with Microsoft Office and design tools such as SketchUp or AutoCAD.
• Able to lift 20+ lbs and work in a fast-paced, team-oriented environment.

Responsibilities

• Drive sales by delivering personalized design consultations.
• Build and maintain relationships with clients, trade professionals, and the local design community.
• Meet and exceed sales goals, KPI targets including revenue, conversion, and client retention.
• Guide clients through product selection, space planning, styling.
• Manage full client lifecycle using CRM tools and outreach strategies.
• Maintain visual merchandising standards and contribute to store aesthetic.
• Stay current on product knowledge and design trends through training and self-study.
• Conduct in-home consultations and attend off-site meetings with trade clients as needed.

Skills

Design-savvy sales

Retail sales experience

Client needs assessment

Relationship building

MS Office proficiency

Education

Interior design / Architecture background

Tools

SketchUp

AutoCAD

Job description

MillerKnoll's Design Within Reach store is seeking a Design Specialist who blends a design sensibility with consultative selling to deliver exceptional client experiences. You’ll represent iconic designers and brands while building lasting relationships with clients and the local design community.

Reporting to the General Manager, you will drive revenue by offering personalized design consultations, guiding product selection and space planning, and maintaining curb appeal through visual